Acceptable Use Policy (AUP)
Acceptable Use Policy - Tayang.in
Effective from: January 1, 2019
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Version: 2.1
Table of Contents
1. Purpose and Scope
This Acceptable Use Policy (AUP) aims to:
- Ensure Tayang.in services are used ethically, safely, and in accordance with applicable laws in Indonesia
- Protect the integrity of our infrastructure and services
- Maintain security and comfort for all service users
- Prevent misuse that could harm Tayang.in, other users, or third parties
Scope: This policy applies to all services provided by Tayang.in, including but not limited to hosting, domains, email, VPS, and other related services.
2. Definitions
- Services: All products and services provided by Tayang.in, including web hosting, domains, email, VPS, dedicated servers, and other supporting services
- Customer/User: Individual or entity using Tayang.in services
- Violation: Actions that violate this AUP or applicable laws in Indonesia
- Content: All data, files, information, or materials stored or transmitted through our services
- Account: Access granted to users to use Tayang.in services
3. Prohibited Activities
3.1 Illegal Content and Activities
- Pornographic content, violence, or content violating moral standards
- Online gambling activities or gambling promotion
- Copyright, trademark, or intellectual property violations
- Distribution of malware, viruses, or harmful software
- Hacking, cracking, or unauthorized access activities
- Phishing, online fraud, or scam schemes
- Spreading hoaxes, hate speech, or content that incites ethnic, religious, racial, and inter-group conflicts
- Terrorism activities or those threatening national security
3.2 Resource Abuse
- DDoS attacks or activities that disrupt services
- Cryptocurrency mining without explicit permission
- Excessive use of CPU, RAM, or bandwidth that disrupts other users
- Running open proxies or open relays
- Backup or data storage unrelated to active websites
- Using services for purposes other than intended
3.3 Spam & Unwanted Communications
- Sending bulk emails without recipient consent
- Spam through contact forms, comments, or social media
- Using bots for automatic promotion or spam
- Configuring mail servers as open relays
- Harvesting email addresses without permission
3.4 Privacy & Data Security Violations
- Unauthorized access to systems or other people's data
- Violations of Personal Data Protection Law (UU PDP)
- Collecting personal data without consent
- Misuse of user personal information
- Intentional security breaches
4. Legal Compliance
All Tayang.in service users must comply with:
Indonesian Law
- ITE Law No. 19/2016
- PDP Law No. 27/2022
- Related Kominfo regulations
International Standards
- GDPR (if applicable)
- Data security standards
- Industry best practices
5. Enforcement & Consequences
Tayang.in implements a tiered enforcement system based on violation severity:
| Violation Level | Example Violations | Action | Response Time |
|---|---|---|---|
| Minor | Excessive resource usage, inappropriate content | Written warning, temporary restrictions | 24-48 hours |
| Moderate | Spam, copyright violations, illegal content | Account suspension, thorough evaluation | 12-24 hours |
| Severe | Hacking, malware, criminal activities | Immediate termination without refund | Immediately |
Note: Tayang.in reserves the right to take necessary actions to protect services and other users, including service termination without prior notice for severe violations.
6. Report Handling
AUP violation report handling process:
Report Receipt
Report received and recorded in system
Investigation
Technical team conducts thorough investigation
Notification
User notified about findings and actions
Resolution
Corrective actions or sanctions applied
Target Response Times:
- Emergency Reports: 2-4 hours
- High Priority Reports: 12-24 hours
- Standard Reports: 24-48 hours
7. Cooperation with Law Enforcement
Tayang.in is committed to cooperating with authorized law enforcement regarding:
- Legitimate information requests following proper legal procedures
- Investigation of criminal activities or those harming national security
- Providing data and logs necessary for investigations
- Blocking or terminating services under lawful orders
Note: All requests must follow proper legal procedures and be accompanied by valid official documents.
8. Policy Changes
Tayang.in reserves the right to update this AUP at any time to:
- Adapt to changes in laws and regulations
- Improve security and service quality
- Address new threats or risks
- Clarify existing provisions
Notification: Significant changes will be announced via email and official website. Users are advised to check this policy periodically.
9. Contact Information
For questions, violation reports, or more information about this AUP:
📞 Phone
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Monday-Friday: 09:00-17:00 WIB
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